Business Solutions

Remote Maintenance & Network Monitoring

Ever been stuck in a technological bind due to a flaw in your business’s network security? When you aren’t prepared for the constant upkeep that is necessary for the demands of a computer network you can easily find yourself being overwhelmed by issues.

In fact, because of the difficulties that do occur, maintenance is vital to technology management. It’s role is the key to getting the greatest efficiency from your hardware and software. WOW’s Remote Monitoring and Maintenance solution blueprint targets the roadblocks that impact small and medium sized businesses. We make this more affordable than ever before. 

Regular System Updates and Patches

Ensure your systems are always up to date.

Your staff has a variety of software and applications readily available for their use in the day to day operations that are necessary to keep your business up and running.

The software and applications need to be updated periodically and because they appear to be random, patch releases and version updates are often viewed as one of the headaches that come with the territory. Remembering to update all of these on your own can be challenging, tedious, and time-consuming. These patches and update areas are needed to fix critical security flaws in order to maintain optimal network security.

WOW can update and install software patches remotely, leaving you and your team free to focus on other areas. Worrying about missing a critical software update will be a thing of the past.

Comprehensive Remote Monitoring

Mitigate issues before they become problems.

Due to the complexities and time factors, many businesses utilize what is known as the break-fix IT model. Unfortunately, waiting until something goes wrong before stepping in to correct the problem can play havoc with the budget. When you compare that method side by side with WOW’s preemptive approach you will see firsthand the benefits of prevention. WOW brings an end to budget killers and protects your bottom line

WOW has been designed to detect the issues in the infrastructure of your organization by using a method known as remote monitoring. This helps us repair and resolve the issue before it destroys your budget. In most cases, we can prevent downtime by monitoring the activity of your network. As soon as a problem occurs, we step in to fix it. Many times, these issues are resolved before you are even aware of them.

WOW’s remote monitoring solution is designed to detect potential issues in your organization’s infrastructure. This helps us repair and resolve the issue before it causes a budget-breaking problem. Furthermore, we can prevent most instances of downtime by actively monitoring your network’s activity. The second a problem shows itself, we’re on it, fixing the problem. In fact, these issues are often resolved before you even know they exist.

Affordable Fixed Rates

Don’t let technology break your budget.

Due to budget constraints, many businesses can be devastated by costs incurred by hardware failure. While they can be easily prevented when properly maintained, they can also be very expensive. Again, the issue that many small and mid-sized businesses have is the cost of maintaining an internal IT department.

What WOW does is offer a competitive fixed rate. We bring to your business the necessary upkeep and maintenance of your systems. We function as an internal IT department but minus the costly salaries. If your organization already has an internal IT department, we can work alongside them to perform the daily maintenance which will free them to work on other IT projects. They can now focus their time on innovating and adding new solutions for your business.

Take a Proactive Stance Today

Avoid replacing and repairing broken technology by actively preventing it.

Remove the worry about technology. Let WOW handle the problems so you can focus on your business. Give us a call today at (503)443-5596 for a free consultation.